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is customer is always right, "The customer is always right" is an adage most people are inherently familiar with, whether or not they have experience working in customer service. Though its usage is ubiquitous, its alleged ... Entrepreneur: Stop Blindly Following ‘the Customer Is Always Right’ — Here’s What to Do Instead For the Sake of Your Employees Businesses should move away from the outdated “the customer is always right” mindset, which often leads to employee burnout, high turnover and, ironically, poor service quality. Here’s how to ... Stop Blindly Following ‘the Customer Is Always Right’ — Here’s What to Do Instead For the Sake of Your Employees Phys.org: The customer might always be right, but apologies actually backfire in customer service The customer is always right. It's the first rule of customer service, one that often means "I'm sorry" is the de facto response if mistakes are made.
But a new study published in the Journal of ... The customer might always be right, but apologies actually backfire in customer service
